Notice to California Residents
If you are a resident of California, you may have additional rights regarding your personal information as set forth in the "Additional Disclosures for California Residents" section below.
Your privacy is important to MetamorphMD™ Beauty, PLLC ("MetamorphMD," "we," "us," or "our"). We are committed to protecting your personal information and respecting your privacy rights. This Privacy Policy explains how we collect, use, share, and protect your personal information when you:
- Visit or use our website (metamorphmd.com)
- Use our mobile applications
- Purchase products from us
- Engage with us through social media or advertising
- Attend our events or otherwise interact with us
1. Information We Collect
Information You Provide Directly
We collect personal information that you provide to us directly, including:
Identifiers and Contact Information
Such as your name, email address, postal address, phone number, and unique identifiers when you create an account, make a purchase, submit product reviews, enter competitions, or contact customer service.
Account Information
When you register for an account, we collect information associated with your account including registration date, order history, and saved preferences.
Payment and Transaction Information
Including billing address, delivery address, payment card information (processed securely through third-party payment processors), and purchase history.
Communications and Content
Such as product reviews, photographs you submit, survey responses, and information you provide when contacting customer service or participating in promotions.
Information Collected Automatically
When you use our website or mobile applications, we automatically collect certain information through cookies and similar technologies:
Device and Browser Information
Including IP address, device type, unique device identifiers, browser type, operating system, and time zone settings.
Usage and Interaction Data
Including pages accessed, links clicked, navigation patterns, time spent on pages, products viewed or searched, and how you interact with our website and content.
Location Information
We may collect general location information (such as city or postal code) inferred from your IP address or, with your consent, precise location from your mobile device.
Information from Third-Party Sources
We may receive information about you from third parties where legally permitted:
Social Media Platforms
If you log in through social media or use social sharing features, the platform may share your user ID, name, email address, and other information permitted under their privacy policy.
Analytics and Technology Partners
Including information about browsing patterns, device identifiers, and demographic data.
2. How We Use Your Information
We use your personal information for the following purposes:
Order Processing and Fulfillment
To process your orders, arrange delivery, process payments, and manage your account.
Customer Service
To respond to your inquiries, provide support, and communicate about your orders or account.
Marketing Communications
To send you promotional materials, newsletters, product announcements, and special offers when you have consented to receive them. You can opt out at any time.
Personalization and Analytics
To analyze usage patterns, improve our website and products, personalize your experience, and develop new features and services.
Advertising and Marketing
To display targeted advertisements on third-party platforms based on your interests and browsing behavior. We may work with advertising networks to show you relevant ads across different devices.
Security and Fraud Prevention
To protect our systems, prevent fraud, verify identity, and ensure the security of our services and your information.
Legal Compliance
To comply with legal obligations, respond to legal requests, and enforce our terms and policies.
3. Mobile Privacy
Our mobile applications may collect additional information including:
- Device identifiers and mobile advertising IDs
- Precise location data (only with your permission)
- Camera and photo library access (for features like AR try-on)
- Push notification tokens
- App usage data and crash reports
You can manage app permissions through your device settings at any time. Disabling certain permissions may limit functionality.
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information with:
Service Providers and Business Partners
Including payment processors, shipping companies, email service providers, cloud hosting providers, analytics services, advertising platforms, customer support providers, and other vendors who perform services on our behalf.
Affiliated Companies
We may share information with our parent company, subsidiaries, and affiliated entities for business purposes described in this Policy.
Business Transfers
In connection with any merger, acquisition, sale of assets, or similar transaction, your information may be transferred to the acquiring entity.
Legal Requirements
When required by law, to respond to legal process, to protect our rights or property, or to protect the safety of our users or the public.
With Your Consent
We may share information with other parties when you have given us permission to do so.
5. Cookies and Tracking Technologies
We use cookies, web beacons, pixels, and similar technologies to collect information about your browsing activities. These technologies help us:
- Remember your preferences and settings
- Understand how you use our website
- Improve website performance and functionality
- Deliver personalized content and advertising
- Analyze trends and user behavior
You can manage cookie preferences through your browser settings. Please see our Cookie Policy for more detailed information. Note that disabling cookies may limit website functionality.
6. Third-Party Links and Social Media
Our website may contain links to third-party websites and social media platforms. We are not responsible for the privacy practices of these third parties. When you interact with social media features (such as "like" or "share" buttons), the social media platform may collect information about you. Please review the privacy policies of third-party sites and platforms.
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.
9. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Receive a copy of your information in a portable format
- Restriction: Request restriction of processing
- Objection: Object to certain processing activities
- Withdraw Consent: Withdraw consent where processing is based on consent
To exercise these rights, please contact us at hello@metamorphmdb.com. We will respond to your request within the timeframe required by applicable law.
10. Marketing Communications
We will only send you marketing communications if you have consented to receive them. You can opt out at any time by:
- Clicking the "unsubscribe" link in marketing emails
- Replying "STOP" to text messages
- Contacting us at hello@metamorphmdb.com
- Updating your preferences in your account settings
Note that opting out of marketing communications will not affect transactional communications related to your orders or account.
11. Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are under 13, please do not provide any information through our website or services. If we learn that we have collected information from a child under 13, we will promptly delete it.
If you are between 13 and 18 years old, you should review this Policy with a parent or guardian and obtain their permission before using our services.
12. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer information internationally, we implement appropriate safeguards to protect your information in accordance with this Policy.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by posting the updated Policy on our website and updating the "Last Updated" date. We may also notify you via email or other means. Your continued use of our services after changes are posted constitutes acceptance of the updated Policy.
14. Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about our privacy practices, please contact us:
MetamorphMD™ Beauty, PLLCEmail: hello@metamorphmdb.com
15. Additional Disclosures for California Residents
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information.
Categories of Personal Information We Collect
We collect the categories of personal information described in Section 1 above, including identifiers, commercial information, internet activity, geolocation data, and inferences.
California Privacy Rights
California residents have the right to:
- Know: Request information about the categories and specific pieces of personal information we have collected, the sources, the business purposes, and the categories of third parties with whom we share information
- Delete: Request deletion of your personal information, subject to certain exceptions
- Opt-Out: Opt out of the "sale" or "sharing" of personal information (as defined by CCPA)
- Non-Discrimination: Not be discriminated against for exercising these rights
How to Exercise Your Rights
To exercise your California privacy rights, you may:
- Email us at privacy@metamorphmd.com
- Submit a request through our website contact form
We will verify your identity before processing your request. You may designate an authorized agent to make requests on your behalf. We will respond to verifiable requests within 45 days.
"Do Not Sell or Share My Personal Information"
While we do not believe we engage in "selling" personal information as defined by CCPA, some of our data sharing activities with advertising partners may be considered "sales" or "sharing" under California law. California residents can opt out of such activities by managing cookie preferences or contacting us at privacy@metamorphmd.com.
California Shine the Light Law
California residents may request information about our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us at hello@metamorphmdb.com with "California Privacy Rights" in the subject line.
California Minors
California residents under 18 may request removal of content they posted. Please contact us at hello@metamorphmdb.com. Note that complete removal from all systems may not be possible, and we are not required to remove content that: (1) law requires us to maintain; (2) was not posted by you; (3) has been anonymized; or (4) you received compensation for.
Acknowledgment
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and sharing of your information as described.